Can I change or cancel my order?

Last Updated: May 31, 2016 08:47AM EDT
Orders cannot be changed once they have been submitted. Orders may only be canceled if they have not begun the shipping process.

To request a cancellation, please contact customer service by filling out the e-mail request form HERE. You may also call us at 609-447-4515, or request assistance via live chat. Cancellation requests will only be processed during normal business hours. Please keep in mind that as all orders begin processing immediately once received, cancellation cannot always be guaranteed. We strongly advise that you carefully review the details of your order prior to clicking the "place order" button.

Contact Us

info@rugsusa.com
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