Shipping Questions

What are the shipping costs?

At Rugs USA, shipping is always FREE to the contiguous United States. If you are shipping your package to Canada, please be advised there is a 35% shipping charge. Additionally, you will be responsible to pay ...

Read Article

How will my item ship?

We ship packages with FedEx ground service. Over-sized items that are too large or heavy to ship with ground couriers will be shipped via one of the following: UPS Freight, XPO Logistics, or R + L Freight. An ...

Read Article

My item shipped Freight. How do I track it?

When your items ship, a bill of lading or PRO number will be provided. To track a UPS Freight shipment, click HERE. To track an R + L Carriers shipment, click HERE. You will be contacted by the Freight carri...

Read Article

Do you ship to Alaska or Hawaii?

We currently only ship to the 48 contiguous United States. This does not include Alaska, Hawaii, or any U.S. territories.

Read Article

Will you ship to me?

If you live in the contiguous United States or Canada, the answer is yes! If you live outside of Canada and the lower 48, unfortunately, the answer is no. However, we're working hard to change that!

Read Article

Do you ship to APO or P.O. boxes?

Unfortunately, our shipping couriers only deliver to street addresses.

Read Article