*Please note, the below returns process only applies to orders shipped within the Contiguous United States. At this time we do not offer returns for orders shipped to Canada.
Yes- it's important that your rug return is properly wrapped in order for FedEx to ship it back to our processing center.
A few tips we've received from our customers on materials you can use to wrap your rug return:
-The original wrapper it came in (if you never took your rug out of the packaging do not repackage!)
- A clear shower liner
- Plastic paint drop cloths
- Other heavy-duty plastic
Please remember to cover or remove all old shipping labels if using the original wrapping.