- How do I view my past order history?
- How can I track my order?
- When should I expect to receive my order?
- How do I adjust my order?
- How do I update my shipping address?
- How can I cancel my order?
- Rugs USA Eco-Friendly Rug Collections & FedEx's Carbon Offset Program
- Does Rugsusa.com offer expedited shipping?
- Where does Rugs USA ship?
- Do you ship to APO/FPO or P.O. boxes?
- Do you ship Internationally?
- Are Taxes and Duties Covered?
- What is Rugs USA's returns policy? (Canada)
- What is Rugs USA's return policy? (United States)
- Do I need to wrap my rug for return?
- Why can't I process my return?
- How do I start a return?
- Can I make an exchange?
- Rugs USA Eco-Friendly Rug Collections
- How do I write a review on a product?
- Should I purchase a rug pad?
- Are the colors on your website accurate?
- How can I add myself to the out of stock list for a product I'm interested in?
- My rug pad can be seen past my rug, what do I do?
- Promotional Code Usage
- Can I combine promotional codes?
- Can I split my payment onto multiple cards?
- Why was I not refunded the full amount for my return?
- What payment methods does Rugs USA accept?
- When will I be billed for my order?