Our warehouse typically ships in-stock orders Monday - Friday except for major holidays or in the case of serious disruptions such as inclement weather. Please note, we do not offer delivery on Saturdays and Sundays. Express orders, those with 2 Day or Next Day Delivery, that are shipped on Friday, will be delivered the following week.
All delivery time frames listed on the website are considered estimates only. Your order may arrive sooner or later than estimated due to factors outside of the control of Rugs USA. If you are concerned that your order might be lost in transit, please don't hesitate to reach out to our customer service team!
Non-Express Shipping Methods
Standard Free Shipping
Guaranteed ships in 3- 5 business days (but may ship faster if order volume allows)
Delivers in 3- 5 business days
Expedited Shipping
Guaranteed ships in 1- 2 business days
Delivers in 3- 5 business days
Express Shipping Methods
All express orders should be placed before 11:00 am ET to give us the chance to ship it same day. Please note, we do not offer delivery on Saturdays and Sundays. Express orders, those with 2 Day or Next Day Delivery, that are shipped on Friday, will be delivered the following week.
2 Day Delivery
Typically ships same (if placed before 11am ET) or next business day
Delivers in 2 business days
Next Day Delivery
Typically ships same (if placed before 11am ET) or next business day
Delivers the next business day from shipment date
Custom by Rugs USA
Items marked as custom are cut to your specifications and shipped directly from our third-party vendors within 2- 3 weeks of placing your order. Once your order has shipped, you will be provided with an estimated delivery date. Please note we do not currently have an option to expedite custom orders.
Alaska, Hawaii, and Puerto Rico
Customers shipping to Alaska and Hawaii only have the option of selecting 2 Day Delivery. Orders will still typically process in 24 hours and arrive 2 days from the date they ship. Please note, we do not have the option of delivery on Saturdays and Sundays, and orders placed over the weekend will ship out the following week.
Orders shipping to Puerto Rico will be delivered with FedEx International Economy.
** After adding all of your items to your cart, you can see the associated shipping fees. By completing your order you agree to the displayed shipping fees. Shipping fees are NON-REFUNDABLE.