Unfortunately due to our fast order processing speeds, we are unable to guarantee the cancelation of any order. We encourage you to call our Customer Support team within 15 minutes of order placement Monday-Friday between 9am-11pm EST and Saturday-Sunday from 9am-6pm EST at 1(800)-982-7210. We will do everything we can to take care of this for you however, in the event we are unable to fulfill your request, you may start your return here.