To provide the best service to our customers we process orders quickly, but we do our best to accommodate address change requests whenever possible. Although we can not guarantee an address change can be made, please give us a call at 800.982.7210 M-F 9am-11pm EST & Sat-Sun 9am-6pm EST so we can do our best to make the adjustment for you. If your request is coming in after hours please email us at info@rugsusa.com.