Unfortunately at this time, we do not offer exchanges. We do, however, offer Rugs USA store credit, which can be selected as your refund method when processing your return. Store credits never expire and can be used on rugsusa.com and rugsusa.ca.
To start your return:
* If your order starts with "WS" please click HERE to start your return.
* If your order starts with "RUSA" please click click HERE to start your return.