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Frequently Asked Questions
We hope you love your new purchase! However, if you're looking for return information we can help!
What is Rugs USA's return policy?
How do I start a return?
Can I make an exchange?
Will I be charged for return shipping?
What do I do after I start my return?
Does Rugs USA offer return pick ups?
How do I find a FedEx drop of location for my return?
Something is wrong with my order, what do I do?