Returns
We hope you love your new purchase! However, if you're looking for return information we can help!
- What is Rugs USA's returns policy? (Canada)
- What is Rugs USA's return policy? (United States)
- What is the cancelation & return policy for the Custom Rug Collection?
- Do I need to wrap my rug for return?
- Why can't I process my return?
- How do I start a return?
- Can I make an exchange?
- Will I be charged for return shipping?
- What do I do after I start my return?
- Does Rugs USA offer return pick ups?
- How do I find a FedEx drop of location for my return?
- I have an issue with the product I recieved